Effective Date: November 22, 2023
Please review our Privacy Policy to understand what type of data, for what purposes, and in which ways we can process. This Privacy Policy is designed in such to make its content as clear as possible.
Last Updated: September 22, 2024
In general, by "Data" we mean any information that identifies, relates to, describes, or is reasonably capable of being associated with a particular individual. By the "Data", we also refer to any information that relates to you and usage of the Services. All information of your activity in the Project and (or) Service processed by us where it is necessary for providing access to the Project and (or) Services, is hereinafter referred to as the "Account'.
Despite the fact that the data processed by us may not include data of the “personal data” category, we treat all information associated with your Account as personal data. We collect following personal data related to users of our Services:
■ Your IP address and unique mobile device identification numbers (such as your device ID, advertising ID, android Id).
■ Data for advertising and analytics purposes (gpsAdid, Idfv / Idfa).
■ Broad location data (e.g. countryCode).
■ Data about your device (Name, RAM, Resolution, OS, OS version, device language).
■ Data about your account and game progress, we create a specific ID for you when you use the Services. We store your actions inside the Project, including waste of resources, behavioral activity, time entering the game;
■ Timezone.
■ Contact information (such as name or nickname or email or other identification information).
■ Data from platforms that the games run on.
■ Your messages to the Services (such as chat logs and player support tickets) any feedback you submitted about your experience with us.
■ Other data you choose to give us.
■ The data necessary to provide you with access to the Project or the provision of our Services.
■ The data necessary for marketing or analytical purposes on the basis of your consent.
We include the following information that you provide to this type of data:
■ Date of creating an Account.
■ Your use of social functions and channels for communicating with other people in the Project.
■ Purchases or financial transactions, such as in-house purchases and / or received prizes.
■ Technical and support services.
WARNING! We are not responsible for the relevance, correctness, completeness or quality of the information you provide. When you place the data indicated independently, we proceed from the presumption of your good faith, accept the specified information as relevant, correct, complete and reliable. If you indicate inaccurate and (or) irrelevant information, access to a number of Services may be limited for you, and a technical support and support services regarding the processing of personal data is suspended until the confirmation of your ownership of the specified information. These measures are necessary to ensure the protection of your data.
We may collect data related to your use of the Project and your in-game activity, to your use of our services and the nature of this use and to your devices. The collection of such information is necessary for the analysis of possible technical errors in the Project and their timely elimination. The processing of information about your in-game activity is related to the social nature of our Project, the results of your in-game actions are reflected throughout the in-game world.
We may receive information about you and your actions from third parties when you connect external accounts; from advertisers or service providers about your contacts and interactions with them.
Cookies are text files with small pieces of data — like a username and password — that are used to identify your device as you use a network. Specific cookies known as HTTP cookies are used to identify specific users and improve your web browsing experience. Data stored in a cookie is created by the server upon your connection. This data is labeled with an ID unique to you and your device. For more information, please see the Cookies Policy.
We may share your information with the following types of third parties:
■ Technical and customer support providers who assist us in the provision of the Services.
■ Third party software providers, including 'software as a service' solution providers, where the provider hosts the relevant personal data on our behalf.
■ Analytical services that help us develop and improve the Project.
■ Providers that help us generate and collate reviews in relation to our goods and services.
■ Advertising and promotional agencies and those organisations or online platforms selected by us to carry out marketing campaigns on our behalf and to advertise their own products or services that may be of interest to you.
■ Service providers that assist us in providing our services.
We may share your personal data with our affiliates and partners in the EU / EEA and outside the EU / EEA. If the transfer of data outside the EU / EEA is not regulated by an EU Commission sufficiency decision, we base on the legal guarantees set out in Article 46 et al. Seqq. GDPR. This mainly includes EU Commission-approved Standard Contractual Clauses, which we have strengthened with additional security measures such as additional individual risk assessment, additional contractual guarantees, and technical guarantees, including additional encryption or anonymization, to enable international transfers with us affiliates and partners outside the EU/EEA.
We may share personal data with external providers or service providers or providers whom we engage to perform services or functions on our behalf and in accordance with our instructions.
We may disclose your personal data as permitted by law to investigate, prevent, or act regarding illegal activities, suspected fraud, violation of our intellectual property rights, situations involving potential threats to the physical safety of any person, violation of our Terms and Conditions or other agreements, or as required by law.
Please feel free to contact us for additional information on third country data transfers as well as our safeguards and supplementary security measures.
We process your Data only when necessary to provide access to the Project and (or) Services, while taking reasonable security measures to protect your Data from loss, misuse and unauthorized access, disclosure, modification or destruction.
With respect to the users covered by the General Data Protection Regulation (EU) 2016/679 (hereinafter — the "GDPR"), we use the Data collected through the Project and (or) Services for the purposes of our legitimate interests in accordance with Article 6(1)(f) of the GDPR as well as for the purposes stipulated in the Terms of Service and this Policy. E.g., we may use information we collect:
■ To provide our Services or information you request as well as to process and complete any transactions.
■ To respond to your submissions, questions, comments, requests and complaints as well as to provide customer service.
■ To monitor and analyze the Project’s use and trends or to personalize and improve the Project or user experience on our websites & app's, such as providing ads, Content or features that match their profiles or interests as well as to increase the Project’s functionality and user friendlines.
■ To provide gifts and rewards that you may have to win in the Project etc.
■ To send you confirmations, updates, security alerts as well as support and administrative messages and otherwise.
■ To facilitate your use of and our administration and operation of our websites & app's.
■ Any other purpose for which the information is collected.
We process and store Data during the Project period and within thirty (30) days from the confirmation of the request for deletion, except for the information that is necessary to fulfill the requirements of applicable law (for example, in the field of taxation and accounting) and anonymous information. We do not control the data published by you or copied by other users, as well as the data published in the chat of the Project (if applicable) or on thematic groups and forums. After deleting your data, your anonymized account can be saved in the Project if it is used in conjunction with other users.
Information contains personal data of users (if applicable), collected or created by providing of technical support to users, is stored during the period of the User Account that has applied for support in order to provide an optimal solution to issues and problems. Information that does not contain personal data can be stored for the entire duration of the Project.
We respects the confidentiality of your data and strives to ensure the highest level of protection. Despite the measures we are taking to protect your information, any measures that we apply will not have any effect if you neglect the data security.
The project implemented reliable means of protection to ensure the security of your data. We do everything possible for your safety when using the Project and are constantly improving our information protection methods. As some means of protecting information from unauthorized access, alteration, disclosure or destruction, we use the following methods:
■ Data encryption during storage and transmission.
■ We improve the techniques and methods of collecting, storing and processing the Data.
■ Access to the Data, in encrypted and impersonal form, have only authorized employees, consultants or interested groups of people who need access to this information to perform their duties.
■ All persons having access to the Data are briefed on working with data, their knowledge and skills are systematically being checked.
In spite of all measures taken by us, your careful attitude to the Account and access to it has a great importance in the safety of your Data. To prevent unauthorized access to your Data and Account, we strongly recommend you not to share access to the account to any third parties and to comply with the rules of the project and use of the Services. In case of your violation of the Terms of Use of the Services, we will not be able to guarantee the security of your Data.
WARNING! The following actions are prohibited by this Policy and the Terms, and may also violate the confidentiality of your data:
■ Transfer of information about the Account and (or) access rights to third parties. Please note that our official representative will never request access to your Account.
■ The use of unauthorized third-party programs, the use of robot programs and (or) programs that change the game process, including assistance in the game process. In addition to the fact that the use of such programs is expressly prohibited by the Terms, they may contain malicious software that could harm the security of your data.
■ The acquisition of in-game values from third parties. By acquiring in-game values bypassing the Terms of Use, you can become a victim of fraudsters.
You have all the technical capabilities to determine how the Data shall be used. We are constantly improving the data management methods available to you. You can form a request within the Project by sending a request in the Help section. You are entitled to obtain information from us on how we handle your personal data, to see copies of all personal data held by us and to request that your personal data is amended, corrected or deleted from our systems. You can also limit, restrict or object to the processing of your data.
PAY ATTENTION, We reserve the right to refuse to fulfill the request if the ownership of the Data is not confirmed by the User and (or) the request affects the rights and freedoms of others.
We provide you with access to international projects and strive to comply with applicable local laws. Please note that our Services are provided "as is" and you should get to know with applicable laws. By continuing your use of the Project, you are warrant that your use of the Project is not contrary to the applicable law and Terms of Service.
Please note we do not sell users’ Personal Data in California. Data transfer is carried out in order to provide the Services legally.
At Casheeno Entertainment, we are committed to operating in compliance with all applicable U.S. state laws and regulations. Our practices are designed to ensure that we adhere to legal requirements, including but not limited to:
1. Consumer Protection Laws: We comply with federal and state consumer protection laws, ensuring transparency in our services, truthful advertising, and protection against unfair or deceptive practices.
2. Data Privacy and Protection: We respect user privacy and comply with relevant data protection regulations, including the California Consumer Privacy Act (CCPA) and other applicable state privacy laws. We obtain user consent for data collection and processing and provide clear options for users to manage their personal information.
3. Age Restrictions: We implement measures to prevent access to our services by individuals under the legal age in their respective states. We require age verification where applicable to ensure compliance with age-restricted content regulations.
4. Advertising Regulations: Our advertising practices adhere to state-specific advertising laws, including truth-in-advertising standards. We ensure that all promotional content is accurate, not misleading, and complies with applicable state guidelines.
5. Tax Compliance: We are committed to adhering to state tax regulations related to our operations, including any applicable sales and use tax obligations.
6. Gambling and Gaming Regulations: If applicable, we ensure compliance with state-specific laws governing online gaming and gambling, including age restrictions and licensing requirements.
7. Monitoring and Updates: We regularly monitor changes in U.S. state laws and regulations to ensure ongoing compliance. We are committed to updating our policies and practices as necessary to reflect these changes.
8. User Feedback and Queries: We encourage our users to reach out with any questions or concerns regarding our compliance practices. We are open to feedback and suggestions for improving our compliance efforts.
We reserve the right to modify this Policy at any time, so please review it on a periodic basis. By using this website, you agree to the terms and conditions contained in this Privacy Policy and Conditions of Use and/or any other agreement that we might have with you. If you do not agree to any of these terms and conditions, you should not use this website.
This Policy is expected to change from time to time. This Policy is made in English language.
At Casheeno Entertainment, we respect your privacy and are committed to safeguarding your personal information. You have the right to request the deletion of your data at any time. We strive to ensure the highest level of protection for your information while also enabling you to exercise your rights.
Please note that while we implement comprehensive measures to protect your data, the effectiveness of these measures relies on your active participation in data security. It is important to be proactive in managing your personal information and its deletion.
For more detailed information on how to request data deletion and our procedures for handling such requests, please visit our Data Deletion Policy.